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  joeb2880d1aab24483 · Member · September 19, 2023 at 11:17 am

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  Been subscribed since August 2021 – I thought the price was meant to stay the same for active subscribers but it seems as in an email:
  
  “Podcast Player has changed the price of your subscription from £9.99/year to £38.49/year, and your subscription will be cancelled if you don’t agree to the new price.”
  
  Is this a glitch as my subscription has automatically been cancelled as I’ve not agreed to this?
  Thanks
  Joe

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  staff-fred · Staff · September 19, 2023 at 7:45 pm

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  Hi Joe,

  We’re going to reach out to you using the email you provided for your account on this Forum. We aim to help you resolve any issues you’re experiencing. We’ll be contacting you from the same email address you used here. If it’s different from your Pocket Casts account email, please let us know in our email conversation.

  Keep an eye on your inbox for emails from our support team. Thanks!