Artwork Missing (iOS)
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One of my podcasts is missing artwork in Pocket Casts, but not in other applications.
App version is 7.4.2
iOS version is 16.5.1
Device Model is iPhone 13
URL for podcast is https://pca.st/nzrapjlx
I have tried refreshing podcast artwork and this did not fix it.
As I’m one of the hosts, I do have access to the backend of where the podcast is hosted. Right now, we’re using Spotify for podcasters.
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Hi, @alex72ffd2a2d2e! I’ve just updated your podcast’s artwork.
If you’re checking on one of our mobile apps, you may need to give the app up to 24 hours to update automatically. You can hurry the device along, however, by going to Profile > Settings (gear icon) > Appearance, and clicking “Refresh All Podcast Artwork.”
Also, moving forward, for any requests about your listings on our platform as a podcast creator, I would also encourage you and your team to reach out to us at our new support channel for creators:
Contact Us
Pocket Casts Forum 