Auto Archive questions
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Hi, I have Auto Archive set ( Profile – Settings – Auto archive (Archive played episodes – After playing , Archive inactive episodes – After 30 days , Include starred episodes – off ) I have now added a new Podcast Channel and 24 hours later episodes over 30 days are still not archived. Does the auto archive process take a long time to process or should it be pretty instant?
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Hi there, @petercook2880! It sounds like you were expecting that episodes from the new podcast to be archived if the publish date was past 30 days. Is that right? Is the Auto-Archive working as expected for other podcasts?
Something you can try is starting a new refresh at Profile > Refresh Now. Also, make sure that there are no battery or background restrictions for the app.
You can also check if the specific podcast has different archive settings. Tap on the gear icon below the podcast title to view the individual podcast settings.
If you still need help with this, please send your debug logs. In the app go to ‘Profile > Help & feedback > scroll down > Contact Support > Get Support. Please include a link to this post, or #10425204 for reference.
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