Auto pausing when shifting out of reverse in Android Auto

  • Unknown's avatar
    lugofeliciano · Member ·

    Using an android head unit along with with its ZLink5 app that provides wireless android auto. I have an issue where it will pause anything that’s playing on pocket casts when I shift out of reverse. It is only happening on the pocket casts app and does not happen when using Spotify, YTMusic, Pandora, etc.

  • Unknown's avatar
    lugofeliciano · Member ·

    here’s the log of the event

    I 31/3 07:49:16.590 Event from Media Session to KeyEvent { action=ACTION_DOWN, keyCode=KEYCODE_MEDIA_PLAY, scanCode=0, metaState=0, flags=0x4, repeatCount=0, eventTime=332667691000000, downTime=0, deviceId=0, source=0x0, displayId=-1 }. Controller: com.google.android.projection.gearhead pid: 13602 uid: 10157
I 31/3 07:49:16.592 Media button Android event: 0
I 31/3 07:49:16.592 Media button input event: 0
I 31/3 07:49:16.593 Event from Media Session to KeyEvent { action=ACTION_UP, keyCode=KEYCODE_MEDIA_PLAY, scanCode=0, metaState=0, flags=0x4, repeatCount=0, eventTime=332667692000000, downTime=0, deviceId=0, source=0x0, displayId=-1 }. Controller: com.google.android.projection.gearhead pid: 13602 uid: 10157
I 31/3 07:49:17.194 Media button output event: 0
I 31/3 07:49:17.199 Giving up audio focus
I 31/3 07:49:17.199 Giving up audio focus. Request granted
I 31/3 07:49:17.201 Paused - Not transient
I 31/3 07:49:17.215 Saved time in database 1562.825
I 31/3 07:49:17.267 stopForeground state: 2 (update notification)
  • staff-eleanor · Staff ·

    Hi there! Thanks for sharing the relevant portion of the log. Could you provide the following information too:

    • The OS version on your device – you can usually find this from your phone’s Settings
    • Your Android Auto version – you can usually search for this in the phone’s Settings too, and it will often be in the “About” section
    • Your Pocket Casts app version – you can see this from the Pocket Casts app’s Profile > Settings (gear icon) > About
  • Unknown's avatar
    lugofeliciano · Member ·

    Pixel 9 Pro Fold on Android 15 latest March patch

    Android Auto version 13.9.651014

    Pocket casts version 7.85

  • staff-cara · Staff ·

    Thanks for that, @lugofeliciano! I’ve now asked our developers to look into your issue. We’ll keep you updated with what they say.

  • staff-cara · Staff ·

    @lugofeliciano Can you please check what you have under the app’s Settings > Notifications > “Play over notifications”? If that is not enabled, can you please enable it? Then, please check if the situation in Android Auto improves. Let us know how it goes!

  • Unknown's avatar
    lugofeliciano · Member ·

    it was set to never, it didn’t make a change no matter what I choose there. It did the same thing on all 3 settings

  • mikerockwell · Staff ·

    We may need to dig a bit more into this issue. Could you reach out to us through the app the next time this occurs? That will send the full app logs along, which may help shed some light on to what is causing the issue.

    You can contact us through the app by navigating to Profile > Help & Feedback > Get in touch.

    You may receive an automatic response after sending that message, but you can reply to that to escalate it to our team.

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