Bluetooth headphones not connecting to app. Does everywhere else
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I am unable to use my Bluetooth headphones with Pocket casts all of a sudden. The headphones work in every other app. Been like this for several days.
any help would be appreciated.
thank you.
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Hi @burtmakai23 – Can you check that you have the latest Pocket Casts app update, and that you’ve tried restarting both the phone and the headphones? If you continue to have trouble, could you please send us a message by following these steps: https://support.pocketcasts.com/knowledge-base/collecting-app-logs/ and mention this forum thread for reference. Thank you!
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hey Donnie,
i did a restart of both the phone and the headphones, and already had the most recent version.
Android 14. Samsung Galaxy Fold 6. PocketCasts Version 7.86
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Hi @burtmakai23
i did a restart of both the phone and the headphones, and already had the most recent version.
Android 14. Samsung Galaxy Fold 6. PocketCasts Version 7.86
Did restarting phone and headphones solved the issue?
If not, could you please send us a message by following these steps: https://support.pocketcasts.com/knowledge-base/collecting-app-logs/ and mention this forum thread for reference.
Thanks!
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I did a restart of the headphones, the app, and the phone. No change.
Unable to send a message for through the app as I have the free version. I’m also unable to use the link you have sent as it sends me to an error page. Please let me know where I can send the log.
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Pocket Casts Forum 