Bluetooth skip problem is back

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  ttrinneer · Member · February 21, 2025 at 8:11 pm

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  I’m using a Pixel 9a and Pixel Buds A.

  Skip moved forward, but does not resume play.

  Running Pocket Casts 7.82

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  mikerockwell · Staff · February 24, 2025 at 4:32 pm

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  Could you send app logs along to us? This may be helpful when investigating the issue. You can send app logs by reaching out to us through the app — Profile > Help & Feedback > Get in touch.

  You may receive an automatic response with information from our documentation, but you can reply to that message to escalate the issue to our support team.

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  ttrinneer · Member · February 24, 2025 at 9:42 pm

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  I don’t know why (same Pocket Casts and Pixel Buds versions), but it started working the day after I posted this.

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  staff-eleanor · Staff · February 25, 2025 at 4:17 pm

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  Thanks for letting us know it’s working now. If you continue to have issues, please send the app logs as mentioned above.

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  hmayer00 · Member · February 26, 2025 at 6:23 pm

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  I am still having this problem with the newest version, and I just sent in the logs as instructed. Thanks.

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  staff-donnie · Staff · February 27, 2025 at 7:22 am

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  Thanks @hmayer00 – Our developers are working on a fix for this issue.

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  hmayer00 · Member · February 28, 2025 at 4:29 am

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  Thanks!

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  middledsharp · Member · March 18, 2025 at 4:12 am

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  Hello, same issue for me. Thanks for investigating. When can we expect a fix?

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  staff-frank · Staff · March 18, 2025 at 1:19 pm

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  Hi @middledsharp,

  The Bluetooth skip issue was fixed in the latest version of the app, 7.84.1. Could you please update your app to this version?

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  hmayer00 · Member · March 18, 2025 at 2:32 pm

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  the new update fixed skipping forward for me, but skipping back still pauses. so half fixed for me

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  middledsharp · Member · March 18, 2025 at 5:39 pm

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  hmayer00 · Member March 18, 2025 5:32 pm
  
  the new update fixed skipping forward for me, but skipping back still pauses. so half fixed for me

  Same for me. Thanks for looking into it.

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  staff-cara · Staff · March 20, 2025 at 1:36 am

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  @hmayer00 and @middledsharp, thanks for reporting back! I’ll be emailing you so we can collect some app logs to help us investigate further.