Cannot access All-in prodcast from 2/7

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  test8911 · Member · February 9, 2025 at 2:22 pm

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  The subject says it all. When I try to download it I get “Download Failed. This episode may have been moved or deleted.” I have tried on my home LAN, via mobile and at a third party site all with the same result. I have tried to play it without downloading it, and the podcast times out.

  Before you ask, I checked Spotify, and they have no issues with the podcast so it is something specific to Pocket Casts.

  Any ideas how to address this?

  TIA!

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  mikerockwell · Staff · February 11, 2025 at 4:16 pm

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  I was able to download the episode without error on my end. Perhaps there was a temporary issue with the file and we had cached the RSS feed when the incorrect file was available?

  Could you take another look and see if you’re still having the issue on your end?

  If you’re still having trouble with it, can you confirm whether this is the correct listing of the podcast episode you’re having trouble with?

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  test8911 · Member · February 15, 2025 at 12:35 pm

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  Apologies for the delayed response. That link is right and the problem persists even to today. I in fact, now I cannot download the latest episode and get the same error.

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  staff-joey8 · Staff · February 17, 2025 at 11:00 am

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  Hi @test8911

  Can you confirm if you are able to access the episode file directly using this link?

  Additionally, are you using a VPN, Firewall or AdBlocker on your device or network?
  Those could often cause such issues.

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  test8911 · Member · February 17, 2025 at 11:39 am

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  Hi,

  That link works with no issues on my phone on both WiFi and Cell. Pocketcasts is still giving me the “Download Failed” message when trying to access the pod both via WiFi and Cell. It feels like somehow the feed is corrupted in Pocketcasts. Is that possible? Is there a way to force it to recheck the URL or something? (I don’t understand how exactly all this works.)

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  staff-dexter · Staff · February 18, 2025 at 1:20 am

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  I refreshed the feed, but it has already been updated. Therefore, no changes were made.

  Do you have another device you can test with to check if the issue is device specific?

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  test8911 · Member · February 18, 2025 at 11:49 pm

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  I am now seeing the podcast duped on both devices One performs normally and works and the other shows the “cannot download” error. I see it on my phone and on an android tablet. It is odd. Here is a screenshot. You can see both versions.

  

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  mikerockwell · Staff · February 20, 2025 at 12:45 pm

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  I just checked this episode on our end and it appears to be working okay. I suspect the podcast creator released the episode and realized there was an issue with it. They then likely removed the episode from their feed and re-added it when they had the corrected audio file.

  My suspicion is that your device cached the incorrect version of the episode and since you interacted with it — by attempting to download it — it was cached on your device.

  You can feel free to archive the episode with the broken file and you should be good to go. But please let us know if you run into any issues with this again in the future!