Can’t restore my subscription. Heed help.

• 

  osminogosmio · Member · October 3, 2024 at 11:24 pm

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  Hello everyone!

  I have an active subscription that expires on March 17, 2025.

  I can see it in the iOS settings, but something happened when I logged into my account from another device.

  Now, in the application, it shows that I’m a free user, and I have no idea how to restore my subscription. There is no option in the application.

  Please help.

  

• 

  mikerockwell · Staff · October 7, 2024 at 4:07 pm

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  You can click on this link from your phone, which should reconnect the subscription to your account:

  pktc://support/sendreceipt