Delay in new episodes populating
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I subscribe to the Chris Johnston Show and the show published at this point around 11 hours ago. I like to have shows add into my auto queue so that it plays through automatically as if I have a radio station on. I have noticed this delay with other shows but don’t have a specific examples as of now.
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Hi there! Thanks for letting us know. I’ve refreshed the feed here on our end. You should see the latest episode now.
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I’m having the same issue with the football ramble podcast if that can be refreshed too?
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@jakeharrison1992 There were some issues with the show (https://pca.st/footballramble) refresh, and we have fixed it. It’s now updated.
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Thank you for getting this fixed. Is this something that now that it’s fixed should be done or is this something that could be an ongoing issue?
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I have the same issue here for several European podcast for example “NOS Met het oog op morgen” per “Tech45”. i did refresh episodes list on them.
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The truth is that this happens to me with a lot of podcasts, which do get published, but with a very significant delay compared to other platforms.
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@grandmarquis84 It should be fixed moving forward.
@josindenkleef and @yonigrady If the podcasts you are experiencing problems with are public, can you please share them with us so we can check if there are any issues or errors on our end with parsing them? https://support.pocketcasts.com/knowledge-base/sharing-podcasts-and-episodes/
If there are private ones you need help with, let us know too.
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@staff-cara Hi and thanks for the response.
This doesn’t happen with a specific podcast, it changes from time to time between different podcasts whose episodes appear with a delay of half an hour to two hours and sometimes even a whole day while they are already appearing on another platform.
I have almost 400 podcasts, it’s a little hard for me to remember now which ones appeared on the Delay.
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“NOS Met het oog op morgen” website: https://www.nporadio1.nl/podcasts/met-het-oog-op-morgen
Last 2 ones, from yesterday en #373 is not shown is PC.
“Tech45” website: https://www.tech45.eu/afleveringen/
number #708 I do not see
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@yonigrady Depending on different factors, half an hour to two hours is still within our normal parsing range. We have more information on that here: https://support.pocketcasts.com/knowledge-base/podcast-parsing/#htoc-expected-parsing-times
An entire day, however, is very unusual. If you notice that again, please share the podcast with us. We might be encountering an error in processing its new episodes.
@futuristicallybarbarianee9fab0814 I couldn’t find the associated listing in our system for these two podcasts. Can you instead give us the Pocket Casts share links according to this guide? https://support.pocketcasts.com/knowledge-base/sharing-podcasts-and-episodes/
https://www.tech45.eu/afleveringen/ also appears to be down.
Pocket Casts Forum 