“Email not found” when trying to log in

  • Unknown's avatar

    I recently had to switch phones but luckily had a back up of all my apps. I went to open pocketcasts and it asked me to log in, but when I did, it said email not found. I have tried several times carefully typing it out. It’s definitely that email address. I’ve tried clearing data, uninstalling and reinstalling the app, but it wont let me in. I don’t want to start a new account as I’ll lose all if my apps. I know I’m not the first person to experience this. Can someone please help?

  • Hey there, @sophieedwards011

    Since this is an account related matter, we’ll be reaching out to you directly via email to assist you with trying to recover the account.

    Please keep an eye for our email :)

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