Episodes autoplay silently when paused

  • Unknown's avatar

    When I pause an episode and put my phone down (with my screen still lit), and my phone eventually goes to sleep, the episode is gone, marked as played and archived, when I pick up my phone again. I have to manually retrieve it and fast forward to finish listening. When I pause an episode and put my phone to sleep (i.e. turn it off, but not off off), the episode is right there, exactly where I’d paused it, when I pick my phone back up. Happens all the time — seems like a bug. I wrote all of this information to Support, gave them what they requested when they emailed me back, but apparently that was all a waste of everyone’s time since their subsequent response was for me to post about it here because they ignore anyone’s email who isn’t a Plus member. Wonder why they asked me for the follow-up information then? So interesting. ANYWAY, that’s the bug I found, and you’re welcome, Pocket Casts. And I wonder if this happens to anyone else.

  • Hi there, @jmfb156!

    This is quite an interesting case. We’re looking into this further and will add an update once we have some feedback to share :)

  • Hi there @jmfb156!

    I was unable to reproduce the issue you’re experiencing. Can you please provide us a few more details?

    1. You mentioned you’re pausing but from where? From Pocket Casts itself? Or from the Now Playing widget (lock screen)?
    2. Are you using bluetooth devices?

    Any detailed information on how to reproduce the issue will help immensely.

  • Unknown's avatar

    Hi @staff-tedlasso1 and thanks for the good questions. I have easy answers: no Bluetooth, and no widgets. I am playing directly from Pocket Casts, just out into the air, when it happens.

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