Followed Show Keeps Being Unfollowed in Minutes
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One particular show I follow (Unclear and Present Danger) keeps being Unfollowed without any action on my part. It’ll simply disappear from my subscriptions page across all devices. If I re-add it, it will disappear in minutes.
The only thing I can think of that’s potentially related is that I recently subscribed to their Patreon and added their separate Patreon feed, but it’s a completely different feed/RSS and doesn’t have the same episodes.
I’ve tried troubleshooting but to no avail. I don’t think it’s a syncing issue because I’ve logged out of all devices and the issue still happens.
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Hi, @cpgannon1212! To start, can you let us know the following?
- The OS version on your device – you can usually find this from your phone’s Settings
- Your Pocket Casts app version – you can see this from the Pocket Casts app’s Profile > Settings (gear icon) > About
- Whether you’ve ever used our other Pocket Casts integrations like the ones for Sonos and Alexa
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One Ul version: 8.0
Android version: 16
Version: S721U1UES7CYJ8 /S721U1OYM7CYJ8 / S721U1UES7CYJ8PC Version: Version 7.100.1 (9381)
No integrated devices
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Hi there, @cpgannon1212! Thanks for sharing more details about your device and app. I wasn’t able to reproduce this issue yet. Both podcasts have different RSS Feed URLs so there shouldn’t be a conflict as you mentioned earlier.
If you haven’t done so yet, you can start a new sync at Profile > Refresh Now. Something else you can try is to unfollow both podcasts. Then, log out Pocket Casts on all devices, then logging back in only to the main one to test. Follow only one podcast. If the podcast isn’t unfollowed automatically, add the second podcast. Monitor to see if the problem returns.If the issue happens again, please send us the debug logs immediately after you notice the issue. In the app go to Profile > Help & Feedback > Contact Support > Get Support.
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