Help with a custom feed submission with login
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I am trying to submit a custom feed for a paid podcast. I followed the instructions on the Password Protected Podcast feeds Pocketcast support page.
The link I created works in multiple browsers on my phone and computer, but not with Pocketcasts. Any idea what’s going wrong?
I am leaving out my email and password for very obvious reasons. If that means I can’t get help here, then I will pay for 1 month of Plus to get the private support. *Sigh*
https://myusername:(email visible only to moderators and staff)/feed/bonusshow
I know the link works because I can open private browsers and browsers I have never logged into (hello, Edge) and it opens right away to the full feed. -
I am running PocketCasts for Android, but I have been trying to do this on the web. I am running the latest version of the app 7.72
Here is the support page I have been using. Password Protected Podcast feeds.My phone is a Pixel 6 Pro running Android 14, although I doubt that matters here.
Attached is a screenshot of the submission page, with the link covered for privacy.
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@roydelgadof96a2c8a62 We’ll contact you via email to help resolve this issue. Thanks for reaching out!
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This issue is resolved.
The staff that replied with a direct email were very helpful. The fixed the issue with URL encoding. I am very happy with their support and PocketCasts as a whole.
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@roydelgadof96a2c8a62 thank you for the kind words! I’ll go ahead and mark this thread as closed. :)
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