Images not loading, discovery page
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Hi there, just needed help with something…
I’ve noticed on the past couple of weeks, when I open app, preview images etc do not load. My podcasts page loads most of time, but discovery page loads nothing. Was wondering if you had any ideas? I’ve cleared cache, uninstalled/reinstalled etc. Thank you.
Android 13 April update 4a5g
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I also have this same issue. In particular, my discovery page is stuck on loading and I have not seen a new podcast I weeks. I have a pixel 6, android v7.36, with fully updated pocketcast app.
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i found that if I turn off wifi and just use mobile data it works just fine… So something is wrong with app and using wifi. The audible app does the same
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ah, i replicated the same thing. And my audible app has also been having issues as well.
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Hi @trendep, @ecdecarlo 👋
Thanks for reporting the issue! I just checked my Nexus 5X phone with Android 13, the podcast artwork on the Discovery tab loaded fine on my end.
Do you notice it after an OS update? The issue might seem specific to an OS version/device or network since you’re also experiencing the same problem on another app.
Can you also please have a look at this page and let us know if this applies to you?
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I also have this same issue. In particular, my discovery page is stuck on loading and I have not seen a new podcast I weeks. I have a pixel 6, android v7.36, with fully updated pocketcast app.
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Hi @sakeleo2023!
Can you please confirm if the steps in this article helps in any way: https://support.pocketcasts.com/article/how-to-check-my-network-connection/
Thanks!