Incomplete episodes

  • Unknown's avatar

    Hi

    Been listening to today’s House of Halliwell and it cuts off after half an hour mid sentence. Where’s the rest? It happened weeks ago on another episode but I just thought it was a one off. Any thoughts?

  • I just tested this on our end and it seemed the episode ended as expected. I would recommend checking to see if you have a “Skip Last” setting configured for this podcast. From the Podcasts tab, tap on the podcast in the list/grid, tap on the gear icon, and see if you have anything configured for “Skip Last’.

    If you have that set to more than the default of “0 sec”, that is likely the cause of the episodes being cut off at the end.

    If you don’t have anything set for “Skip Last” for this podcast, though, could you let us know whether this occurs when the episode is downloaded to your device or if it’s being streamed?

  • Unknown's avatar

    Hi Mike, thank you for the advice. I’ve checked and it’s set to 0secs.

    I stream the episodes over WiFi or data. 23 September episode the witch is back is showing for me as 34mins and cuts off halfway through a sentence.

    The other episode I think was from 5 September at 38 mins.

    How long should the episodes be please? Any more suggestions? None of my other subscriptions have issues

    Many Thanks Kim

  • @kimmyclarkson could you please try downloading the episodes to see if it helps?

    If it persists, please let us know! It would also help to know if this is only happening with one specific podcast or multiple podcasts.

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