Life membership subscription

  • Unknown's avatar

    I purchased both the Android and web version and life time membership years ago, but now says I have to subscribe to be able to use web version, but have been using it for years. Plus now my account.says free instead of life time. I love this podcast application and is why I purchased everything, but heart breaking that now told I have to pay monthly for what I purchased years ago. I hope this situation can be resolved because think it is bad business practice to sell life pass and then say I now have to pay monthly.

  • Unknown's avatar

    @trclevenger66, you must have received an email from Pocket Casts support. We’ve restored your lifetime plus membership after checking the eligibility.

    We hope you continue enjoying the app! And thank you for your support all these years 🙏

  • Unknown's avatar

    Thank you so much. No podcast app even comes close to you guys. I was having issues with clicking monthly subscription and thought it may mess things up. Thank you for correcting this issue because cell phones are not allowed to be used on plant floor, so I listen to my podcast from speakers on computer. 

      The only improvement I could suggest is in when wanting to hear all podcast that are updated. In Android version I can just click menu and choose play all and they play, but in web version I have to click each individually and click play next. 

  • Unknown's avatar

    We’re happy to help!

    And I’ve let the team know you’d like to see an easy spot for playing all your recently updated podcasts. This is a feature we’ve seen requested before, and I’ve added your voice to the discussion.

Reply to Life membership subscription