Listening stats disappeared
-
Hi, my listening stats appear to have disappeared without prompting recently. A few days ago I opened the app to find I was logged out.
Upon logging back in, my subscriptions have been retained but my profile picture and listening stats have been deleted. What is odd is that it shows I’ve listened to four hours total since December 2019.
Can you please advise?
-
Hi there, @covertcorgi
The most likely thing that happened here is that you’re logged into a different Pocket Casts account which lacks all of this data.
Please double check if you are logged into the correct account.
-
Hello, unfortunately I don’t think that’s the case. Is there a way to check if my email address can be registered to multiple accounts?
-
Hi there! I see that we have been communicating with you via email so I’ll go ahead and close this topic and we’ll continue the conversation over there. Thanks!
- The topic ‘Listening stats disappeared’ is closed to new replies.