Mac app Stopped working
-
My pocket casts mac app is just a blank screen now anytime i open the app. Tried to redownload the app, but the download page for the mac app is now an error message: https://support.pocketcasts.com/knowledge-base/desktopother-app/ please help 🙏 it was working perfectly before 😭😭
-
Hello @rwallacework!
Thanks for reaching out! Are you trying to download the app from the web settings?
Could we have you try downloading it using the link below?
https://play.pocketcasts.com/settings/apps
This should download a zip file to your downloads, and from there you should be able to install Pocket Casts on your Mac.
Keep us posted should you need further assistance.
-
Hi everybody,
i have the same Problem on Sonoma 14.6.1 (M1Pro MacBook) with the App Version 2.0.4.
Clearing the Cache in ~/Libary/ApplicationSupport etc. and reinstalling the App didn’t work for me…
-
After opening the app, are you able to use the Help > Troubleshooting > Reload options to check if that helps?
-
-
@8trwg8jxs7 Thanks for confirming! I’ve alerted the developers, and we’ll let you know as soon as we know more. In the meantime, you can use the web app at https://play.pocketcasts.com/
-
@rwallacework and @8trwg8jxs7 Can you let us know if you’re able to use the web app at https://play.pocketcasts.com/ just fine? This can help us narrow down the issue.
-
-
@8trwg8jxs7 and @rwallacework I’ll be emailing you both to collect more information about the issue you are experiencing.
Pocket Casts Forum 
