Missing Icon on Apple Watch Ultra
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Hi. Have been using Pocketcasts for years. Recently, the icon on my Apple Watch Ultra doesn’t load / appear. It appears as 2 dashes. This is only on the Ultra specific faces, like modular. The icon appears on the older faces.
Both watch, app and phone are all up to date, and have tried removing app from Watch, restarting watch and phone and reinstalling. Nothing.
Has anyone had this and are there any fixes?
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Hi @ric0ac7815dd013,
I understand that the Pocket Casts Logo is missing from your Apple Watch app. We are currently working on a fix to address this issue. We hope to have the fix available in an upcoming updatePlease feel free to let us know if you have any other questions 👍
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Thank you for your response. Do you have any timescale on this as there has been updates since this happened and none of them have fixed the issue?
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Hi @ric0ac7815dd013! It seems like this is an Apple bug:
https://forums.developer.apple.com/forums/thread/729599
A workaround that was shared by another user was to replace the Pocket Casts complication with another app, and then change it back to Pocket Casts. This resolved the issue on the watch face.
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Unfortunately the workaround doesn’t work for me.
Latest Pocketcast update from yesterday / today also hasn’t changed anything.
Would really like to upgrade to Plus but this is holding me back and I’m looking at other solutions.I know it’s a superficial thing, but it is bugging the hell out of me!
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Hi there, @ric0ac7815dd013
We’ve looked into this and I am afraid that we won’t be able to fix it from our end. It would need to be fixed in WatchOS itself. You can refer to our bug report here: https://github.com/Automattic/pocket-casts-ios/issues/1645
Would really like to upgrade to Plus but this is holding me back and I’m looking at other solutions.
I see what you mean, but since we have no control over the issue, we aren’t able to do anything that might address the problem.
Pocket Casts Forum 