Not seeing discounted subscription model on my account

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  subtleglitch · Member · July 28, 2023 at 2:58 am

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  Hello, I have previously subscribed to pocketcasts+ in the past (before the changes were made to pricing model), and I have noticed when I look at resubscribing, I see the annual fee is the newer plan offered to people who have never subscribed before (as mentioned in this post).
  
  Is there a way to fix this on my account? I tried reaching out via email but never heard anything.
  
  Thank you!

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  staff-joey8 · Staff · August 2, 2023 at 9:57 am

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  Hi @subtleglitch!

  I do not see any tickets or Pocket Casts account from you (based on the email address you use on our forum).

  Can you please reach out to us from the email address used for your Pocket Casts account? If you receive an auto-responder, please reply to it mentioning that you are enquiring about your account and explain to us the issue.

  We look forward to hearing from you!