Not syncing between web app and iOS app
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I am paying for Pocket Casts Plus. When logging in earlier this week, I noticed that the web app has not synced with the main account in some time. I just renewed my subscription. I don’t know if that might be something that is affecting this, as I lost track of the subscription and I never received notification that it was due. (Credit card needed updating). I gave it a few days after paying the annual subscription, but it is still stuck on a previous state of podcasts and downloads. iPad is refreshing properly.
Please advise.
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Pocket Casts will continue to sync, even if your Plus account expired for a period of time. So that wouldn’t have had an impact on this.
As a first step, though, can you please make sure that you are logged in to the same Pocket Casts account on all your devices? You can check this from the mobile app’s “Profile” tab. While you’re in the “Profile” tab could you also tap the “Refresh” button to ensure a manual sync completes without any errors? If you’re still running into issues after, do let us know!
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