On iPhone, PocketCasts plus is active but can’t choose Watch as play source.

• 

  bcabsite · Member · March 25, 2025 at 2:47 pm

  • Copy link
  • Add topic to favorites

  I reset both multiple times and I am still unable to select Apple Watch as a play source. Any troubleshooting tips?

• 

  staff-cara · Staff · March 26, 2025 at 12:02 am

  • Copy link

  Hi, @bcabsite! Can you let us know what you see on the watch app? Is the “Watch” play source only greyed out? Or is it greyed out and showing a “+ Plus Only” label underneath?

  Can you also confirm if your are logged in to the same account on both the watch and your iPhone?

• 

  quirkya0ed929adb · Member · April 20, 2025 at 2:23 pm

  • Copy link

  I installed Pocket Casts today too on my iPhone, subscribed to Plus but can not select Watch play source on my Apple Watch.

  It it greyed out and showing “+ Plus Only”. Rebooted several times both devices and uninstalled/reinstalled the app.

  The account that is displayed on my watch is identical to the account on my iPhone.

• 

  mikerockwell · Staff · April 21, 2025 at 11:23 am

  • Copy link

  @quirkya0ed929adb we may need app logs in order to investigate this further. Could you reach out to us by navigating to Profile > Help & Feedback > Get in touch > Get Support?

  You may receive an automatic response with some troubleshooting tips, but if those don’t do the trick, you can reply to that message to escalate it to our team directly.