Plus subscription price increase for current subscribers
-
I recently was informed about the price increase ($39.99/yr) by the Play store and chose not to continue my subscription at the increased price. I see that there seems to be some confusion around the price increase for current subscribers but I’m unclear if I am able to continue at the $14.99/yr price or not. I’m also not able to find where I could send support an email about this which is why I’m making this post.
Any help is appreciated.
-
@bigsushi We’ll follow up with you via your email so we can help resolve your subscription issues. Note that we’ll write to you from the email address you used for your account in this Forum (it can be the same with your Pocket Casts account email or not).
Please keep an eye out any emails from the support team in your inbox.
Thank you!
-
-
I have the same issue. I expire today. I sent support email yesterday but have yet to hear back.
-
@gamerchris360 I just responded to your post on this forum.
It seems we didn’t receive any emails from the address you used to create your forum account. Could it be possible that you sent it from a different email address?
Regardless, you can expect to receive emails from us in your inbox. If you don’t receive anything, don’t hesitate to let us know right here in the forum, ideally in your own thread. Thanks!