Podcast Not Updating

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  thegaryferrell · Member · August 15, 2024 at 3:04 pm

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  What is the best way to get this fixed for a certain podcast? It is updating on every other platform I have checked except for PocketCasts. It was on hiatus for awhile, but now is back, so I’m sure that’s the issue.

  Thanks!

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  staff-dexter · Staff · August 15, 2024 at 11:20 pm

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  @thegaryferrell

  The best way would be contacting us so we can check the feed from the backend.

  If you could provide us with the Podcast URL, either from Pocket Casts or Apple Podcasts, we can check if there are any issues with the feed.

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  thegaryferrell · Member · August 16, 2024 at 10:13 am

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  Ok. Here’s the link from Apple:

  https://podcasts.apple.com/us/podcast/defend-and-confirm-podcast/id1428204129

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  mikerockwell · Staff · August 16, 2024 at 12:23 pm

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  @thegaryferrell thank you for sending that along! I was able to get the feed refreshed on our end and new episodes should show for it in Pocket Casts now. Going forward, newly released episodes should appear in the app as expected. :)

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  thegaryferrell · Member · August 16, 2024 at 1:01 pm

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  Thank you! Appreciate the help.

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  mikerockwell · Staff · August 16, 2024 at 4:01 pm

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  You’re very welcome!