Podcasts not playing, screens not refreshing
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Hi there, @chelynnesoule! I’m sorry to hear you’re having trouble with playback on the Pocket Casts app on your phone. To help us troubleshoot the issue, could you provide additional information?
- The OS version on your device – you can usually find this from your phone’s Settings
- Your Pocket Casts app version – you can see this from the Pocket Casts app’s Profile > Settings (gear icon) > About
- Can you email your logs to us, as per: https://support.pocketcasts.com/knowledge-base/collecting-app-logs/ – Include “ATTN: Ticket # 9706538” in the message.
Pocket Casts Forum 