Podcasts with Dynamic Ad Insertion not playing

  • Unknown's avatar
    christopherleonardlawson · Member ·

    I think this is the issue. One podcast (Cal Newport’s Deep Questions) suddenly won’t play a single episode on Pocket Casts. All other podcasts work fine, and the same podcast works fine on Spotify. Someone suggested it’s the dynamic ad insertion causing the issue. I’ve tried streaming and downloading. Other helpful people on Reddit say its working fine for them. I’m not using a VPN. It was working two days ago fine and I can’t think of anything that has changed on my phone (Android, Realme6) I don’t want to use Spotify 😭

  • mikerockwell · Staff ·

    Hmm. Could you try downloading or streaming the podcast from another network — such as the cellular network or another Wi-Fi network — to see if there could be a network-specific issue?

    If that doesn’t do the trick, could you let us know a bit more about your setup?

    • What device are you using Pocket Casts on where you experience the issue?
    • What version of Pocket Casts is installed?
    • What operating system version is the device running?
  • Unknown's avatar
    christopherleonardlawson · Member ·

    Thanks for the response. I’ve tried on two different wifi and my mobile data and none of them work.

    Device is Realme 6 RMX2001.

    pocketcasts is version 7.81 (9306)

    OS is Android 11 (Realme UI v 2.0).

  • staff-joey8 · Staff ·

    Thanks for sharing that with us, @christopherleonardlawson

    Can you confirm if it plays the episode when you press the ‘play’ button below?

    Please let us know. If it isn’t playing here either, then it likely means that your internet connection is somehow being blocked by the podcast host, or your ISP is blocking access to the episode URL

  • Unknown's avatar
    christopherleonardlawson · Member ·

    thanks for helping here.

    yes that works – but all episodes are working again now in the pocket casts app. I didn’t change anything though. So, the problem is gone but not sure I figured out the solution! It may have been a problem on the podcast host’s end – others on Reddit say its working for them again now. I’m just not sure why it happened for some people and some apps…

    thanks for your help, I’m happy I can go back to pocket casts now!

  • staff-donnie · Staff ·

    @christopherleonardlawson – Glad to hear it’s working again. Please let us know if you have any more trouble with it.

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