Private RSS feed not working

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  atlasjohanis · Member · December 9, 2024 at 5:38 pm

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  Hey I’m subscribed to a private rss feed through patreon, which I listened to before, but now that I’ve unsubscribed and resubscribed, it only shows the first episode as if it is the only one, and I’ve waited a day for it to update with no luck. I followed all other guides and nothing has worked so far. Hoping for help, can provide rss feed in private chat!

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  sclyonsburke · Member · December 9, 2024 at 7:17 pm

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  I am having the exact same problem after my membership briefly lapsed

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  atlasjohanis · Member · December 9, 2024 at 8:12 pm

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  saw someone else get help with this but a support team member had to help, obviously this is an ongoing issue

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  staff-jones42 · Staff · December 12, 2024 at 10:47 am

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  Hi @atlasjohanis, @sclyonsburke. I emailed you about your feeds not refreshing. Once you reply we’ll be able to investigate it further.

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  saraj2024 · Member · December 13, 2024 at 5:23 am

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  Hi, I am having the same problem with a couple of podcasts I’ve subscribed to and would appreciate some help resolving this!

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  staff-joey8 · Staff · December 14, 2024 at 8:45 am

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  Hi @saraj2024

  I’ve sent you an email to request more information so we can assist with this :)

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  staff-joey8 · Staff · December 14, 2024 at 8:47 am

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  A note to others facing a similar issue: Please email our team directly via support[at]pocketcasts[dot]com (make sure to add the proper symbols) and include your RSS Feed in your message to us, so we can assist you more faster with this.

  There is no need to contact us on the forum about such matters, as we would still need to email you to request the private feed :)