Resubscribed to private feed not updating

• 

  jodmyster · Member · December 11, 2024 at 6:34 pm

  • Copy link
  • Add topic to favorites

  Hi, I have resubscribed to a private feed that is not updating. Could you someone get in touch so that I can give the details to get this fixed. Also is there a way to fix myself in future without having to get in touch with support every time I want to resubscribe to a private feed as it is quite annoying having to do this.

• 

  staff-dexter · Staff · December 13, 2024 at 9:16 am

  • Copy link

  @jodmyster I’ve reactivated the podcast on our end, if you’re referring to the same show you’ve reached out to us in August 2024.

  It’s in the plans to have this issue fixed so that users can reactivate the podcast on the app without having to contact us.

• 

  jodmyster · Member · December 13, 2024 at 11:44 am

  • Copy link

  Thank you, yes it was the same one from august and can see it has updated in the app for me. Thank you

• 

  staff-cara · Staff · December 16, 2024 at 2:07 am

  • Copy link

  We’re glad that worked for you, @jodmyster! I’ll go ahead and mark this thread as resolved.