Retain order of podcasts inside of photos on a sign out/in
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Hello! Occasionally, perhaps every couple of months, I will get signed out of Pocket Casts on iOS. This is not a huge inconvenience – i can log back in quickly.
However, the order of my podcasts inside of each folder is all jumbled once I’ve signed back in, and they were painstakingly arranged in order.I’d love to see P.C. retain that order and re-apply it on a sign-on.
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Hmm, getting signed out regularly like this isn’t expected and I would expect your folders to be more or less retained after logging in — there could be minor adjustments depending on how long you were logged out and if you made any changes to folders on other devices that were logged in during that time.
Could you reach out to us through the app the next time you find yourself logged out of the app unexpectedly? You can do so by navigating to Profile > Help & Feedback > scroll down and tap on “Get in touch”.
That will send app logs along with your message, which we can use to dig into this issue further.
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sure! This just happened a couple of days ago, is that recent enough for a log to still be useful?
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Logs are most helpful when they capture the issue as it happens. So, the next time you find yourself unexpectedly logged out, please reach out to us through the app right away (Profile > Help & Feedback > Get in touch). That will give us the most relevant information to investigate. Thanks!
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