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  sostegisch · Member · June 26, 2023 at 11:25 am

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  Hey, the official support sent me this way:

  I submitted one of our shows in october, which worked just fine:
  https://pinecast.com/feed/was-wenn

  Since then I deleted the first episode and haven’t released a new one up until last week. Unfortunately it seems like Pocket Casts is not refreshing our feed. 

  Can you please look into this?

  Thank you!

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  sostegisch · Member · June 28, 2023 at 11:13 am

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  Today we released another episode. Would be really great if we could listen to it on Pocket Casts as well.

  Could you plese look into this? Searching the forum I found someone with the same problem. It seems only Pocket Casts can resolve this issue.

  

  Thank you!

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  staff-cara · Staff · July 3, 2023 at 12:38 am

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  Hi, @sostegisch! I see that your podcast’s listing had been disabled in our system, either due to inactivity or parsing-related errors.

  The feed looks good now, however, so I’ve re-enabled the listing and refreshed it for good measure. The latest episode, “…wir beim SMASH FESTIVAL 2023 sind?,” should now be showing up:

  Can you please check that on your end?

  In addition, for any future requests about your podcast listings on our platform, I would encourage you and your team to reach out to us at our dedicate support channel for podcast creators. That’s a new one we set up for podcast creators so we can get to your requests much faster.