Search function anc listening history broken
-
At some point in the last week, the apps search feature stopped working. (Last week is the last time I tried a search)
Any search returns a “check your internet connection” result. Internet connection is fine, no issues downloading episodes of podcasts I’m already subscribed too, or adding pods from the main screen. Just the search feature that is out.
Tried clearing cache, data etc, No change.
Uninstalled and reinstalled the app, my profile and listening history reverted to roughly the end of March, all podcasts showed any episodes I’ve actually listened to in April or May as unheard (especially annoying on podcasts I don’t listen to in order since I can’t remember exactly which episodes I’ve heard), I was also resubscribed i have dropped since March and search function still doesn’t work.
Losing the ability to find new podcasts and the ability to track what I’ve already heard is enough to cause me to find an alternative platform if not resolveable soon
-
Hi there, @jackblady! We are experiencing issues with the Search function at the moment. Our server team is investigating the issue and working towards a fix. Thank you for your patience while we work towards a resolution!
-
This issue is still a problem. I can’t search at all, always get the message “check your Internet connection “. It’s really frustrating.
-
@catcatsson I’m not aware of any issues with search at the moment. Could you try connecting to another network, such as the cellular network or another Wi-Fi network, to see if the problem might be network specific?
Please let us know what you find!