Sign in error message

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  henryr41 · Member · July 2, 2025 at 5:55 am

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  Hi, since 1st of July I’ve been getting a notification there is a sign in error, to tap and sign in again. The email I use is not recognised, I can access downloaded podcasts and download other episodes but if I try and refresh to get new episodes the App crashes.

  I know Android/Samsung have just had an update so may be linked to that I guess (Uk)

  Any advice would be appreciated, thank you

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  staff-fred · Staff · July 4, 2025 at 12:33 am

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  @henryr41 Could you possibly test signing in on another device? Also, would you mind trying to sign in on the Web App at https://play.pocketcasts.com/ and let us know if you encounter any errors?

  This way, we can figure out whether the issue is specific to your account or to your device. Thanks a lot!