Sleep timer not working
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hi there,
i had an issue with my sleep timer not working last week that was temporarily fixed by disabling the shake functionality, however the timer is no longer working again and plays through 3/4 episodes.
Could you please assist?
many thanks
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Hi, @leggettsje! To start, can you please share the following information with us?
- The OS version on your device – you can usually find this from your phone’s Settings
- Your Pocket Casts app version – you can see this from the Pocket Casts app’s Profile > Settings (gear icon) > About
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Thanks for this info @leggettsje! To assist us with being able to reproduce this issue on our end, are you finding this occurs when you use the “End of Episode” option or when you select or specify a length of time? Or does it occur no matter which option you choose?
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hi there, I no longer seem to have the “end of episode” timer (disappeared a few weeks back) so it does then when I select “in 1 episode” or “30 minutes”
Thanks
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Hi @leggettsje
The ‘In 1 Episode’ option can now be used for the same functionality. We recently adjusted how the Sleep Timer works to make it more customisable :)
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it doesn’t work in the same way that end of episode used to. This setting is playing, 4, 5 episodes and causing a problem unfortunately.
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@leggettsje can you clarify what exactly is not working? What is happening when you set it to ‘In 1 episode’?
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@leggettsje interesting! We’ll need some logs to debug this one further. Please keep an eye for our email :)
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