Subscription Lapse

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  karadlangford · Member · July 24, 2023 at 3:31 pm

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  I sent in a support chat before my subscription lapsed but haven’t heard back. I was trying to get the price changed fixed from $40 back to the $10 I’m supposed to be locked into but it expired before I got a reply so now I don’t have a plus subscription anymore. How do I fix this?

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  staff-cara · Staff · July 25, 2023 at 11:55 pm

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  Hi, @karadlangford! It looks like you might have had your subscription through the Google Play Store, so you were affected by the issue mentioned here: Confusion about the new pricing of Pocket Casts Plus.

  In any case, I’ll be emailing you for a resolution, so please keep an eye on your inbox for my message.