Unable to download episodes on or off Wi-Fi
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I’m on iOS and last night I was able to download some episodes, but this morning, I can’t download any episodes at all. When I click to download an episode manually, it immediately shows “Queued”, even when there are no other episodes in the download queue. I’ve stopped the download and then re-tried on and off Wi-Fi and neither works. What’s happening?
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I’ve also noticed something else about the episodes I’m unable to download. For some reason, they’re all showing as 12 KB downloads, which doesn’t make sense. I’ve discovered that I’m actually able to download other episodes that are showing actual download sizes, like 71.2 MB.
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I’m using the iOS and the macOS apps and I can’t download episodes they just stay queued. Also even worse new episodes are not showing up for my podcasts in their feeds. I can see those episodes are available in other apps like Apple podcasts and Patreon but even after refreshing the podcast page in Pocketcast they still don’t show up. I hope this is resolved soon.
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Hi there! Thanks for reporting you’re having some issues with episode downloads. The causes of the issue can vary so we recommend you use the form in the app to send in the debug logs. This can help our team with troubleshooting the issue and determine if there is a problem with the podcast host’s audio file, your network connection or something else.
Go to Profile > Help & Feedback > Contact Support > Get Support. Please include a link to this post for reference, along with the name of the specific podcast and episodes that are not being downloaded.
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