Unable to get lower price for previously active subscriber

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  ryanfox212 · Member · August 13, 2023 at 2:02 pm

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  Hi support,

  Like others, I declined the £39.99 price increase and then subsequently and then saw that subscribers from before the price increases would be able to renew at a lower price.

  Could someone help me out with this?

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  staff-cara · Staff · August 15, 2023 at 12:43 am

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  Hi, @ryanfox212! Since this is related to your account and Plus subscription, I’ll be emailing you with more information. So, please keep an eye on your inbox for my message.