Archived and played episodes reappear in up next
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I’ve recently started using PocketCasts and I’m generally liking it.
But I’m having a problem that looks like some kind of bug.
I listen to podcasts and they leave the Up Next, and are archived.
But, in a couple days or so, they appear as new episodes again. I currently have about 11 episodes in my up next and are archived. When I select them, the screen with the play button and the download / up next / mark played / archive buttons shows me that these episodes are in the Up Next queue, are PLAYED and are ARCHIVED (depending on their previous state). I think this must be a bug because it does not make sense to have an archived episode in Up Next.
Here’s a screen recording of me viewing a bunch of episodes like the above https://share.cleanshot.com/PvXLRqb6
I do have these podcasts set to Auto Add to Up Next. I used to have some to Auto Download but opted to disable it. I’ve recently removed most of the playlists and disabled notifications but haven’t tested if that makes any difference yet.
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Hi @carlosefonseca 👋
It seems odd that archived and played episodes are getting added back to the Up Next queue. Do you use Pocket Casts on multiple devices? If so, can you please list down the device details (model and OS version) and the Pocket Casts app version?
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Hi! I do not use it on multiple devices. Only iPhone and the respective Apple Watch. I’m on an iPhone 12 Mini 16.4.1 (a) and I’ve recently updated to 7.38. I think this has stopped happening in the last couple days. I’ll have to test messing with the settings and see if that has anything to do with that issue or it was the 7.38 update that fixed something.
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Thanks for the update, @carlosefonseca!
If you notice the issue occur again, please feel free to reach out. It sounds like this may have been an issue we fixed in v7.38 :)
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I am seeing this same problem. It has happened more than once recently. I have several podcasts that I listen to, and I when I looked at my “Up Next” queue the other day, several episodes I’d already listened to appeared in the queue. I archived them. Today, I reexamined the queue and those same episodes were back in the queue! I have archived them again, but this is incredibly annoying.
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@qygwkdspqg can you let us know if you’re listening on multiple devices or just one? We’ll want to investigate further and that will be a key detail.
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Bumping this thread since I have also been having this problem recently. I only listen to Pocket Casts on my iPhone, though I do have an Apple Watch that I wear (but do not listen to podcasts from the watch itself). I do use CarPlay regularly, including the Pocket Casts CarPlay app. I can’t replicate the issue on my own, but I feel like it could have something to do with CarPlay?
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That’s an interesting thought! Do you notice a pattern with when you’re connecting to CarPlay and when you see episodes unarchive?
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@qygwkdspqg, @bmoore102, and @carlosefonseca (if you’re still running into the issue) By any chance, have you used the Pocket Casts integration with Sonos? There is a supposedly rare issue with Sonos re-inserting episodes into the Up Next queue.
If you’ve ever used Sonos with Pocket Casts before, can you please unlink your Pocket Casts account from Sonos and see if the issue disappears?
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I’ve also seen this, and it’s what’s keeping me from paying for Pocket Casts Plus – I’m another Castro user looking for a new home, and I thought Pocket Casts was it until I realised “Up Next” was unreliable.
I’m trying to use “Up Next” a bit like the Castro queue – some podcasts are set to automatically add to Up Next, and it’s configured to automatically archive after playing.
But I keep seeing episodes appear that I have either completed or archived without completing.
This is on iOS. I do use CarPlay sometimes, and sometimes control playback via my Apple Watch.
I don’t use Pocket Casts with Sonos.
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Hi @henrikn!
Thanks for flagging this with us. As an experiment, can you try uninstalling our Pocket Casts app from your Apple Watch to see if that makes any difference?
It sounds like one of your devices linked to your Pocket Casts account is syncing older data, causing those episodes to be added back. Its very unlikely that CarPlay would cause this since CarPlay allows you to extend your phone functionality to your Car, so your Up Next queue on your phone will be carried over.
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Hi Joey,
That’s an interesting theory. I’ve now removed the Apple Watch app. I don’t have a specific repro, have just noticed the issue every now and then, but if I haven’t seen any issues in another week or two, it probably means that was it. Will try to remember to keep you posted.
I will miss the app (use it a lot to control the iPhone app) so if this experiment supports that theory, I do hope looking into a fix is fairly high on the prio list :)
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(Side note, forum is buggy – can’t edit the previous post to fix “miss the app” -> “miss the Watch app”. When I select “…” then “Edit”, I get the error “You cannot reply to this topic.”)
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I remembered one more symptom of the bug – I think it could also reset progress of non-finished episodes.
Anyway, so far so good after removing the Watch app – haven’t seen the issue yet, and it feels like I would have.
Can Pocket Casts suggest any way of using the Watch app without reintroducing this issue? Any particular settings? I did find it very convenient, especially for skipping to next chapter without taking my phone out.
Could you also please say if you consider this a high-priority bug?
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Hi @henrikn
Anyway, so far so good after removing the Watch app – haven’t seen the issue yet, and it feels like I would have.
Thanks for confirming that this has helped!
Can Pocket Casts suggest any way of using the Watch app without reintroducing this issue? Any particular settings? I did find it very convenient, especially for skipping to next chapter without taking my phone out.
We are still looking into what might be causing this specific issue to occur. We will be in touch if we need any additional information.
We hope to have this fixed as soon as possible!
(Side note, forum is buggy – can’t edit the previous post to fix “miss the app” -> “miss the Watch app”. When I select “…” then “Edit”, I get the error “You cannot reply to this topic.”)
Thanks for flagging this with us. We’re looking into it 👀
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I have the same issue, also a Castro refugee. Seems to happen every Sunday 🤷♂️. Have removed watch app to see if that helps
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@9fyg8pg757, we can help with adding your case to our report. Please share the following:
- iPhone model
- Watch model
- iOS version
- watchOS version
- app version
Please also let us know if removing the Watch app makes a difference!
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