Auto “Add to Up Next” not working

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  tsgcn · Member · August 19, 2025 at 7:22 am

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  Hi I’ve noticed that sometimes shows that Ive selected to auto add to upnext, dont seem to be auto adding. I’ve attached an example of two shows I have selected, but they have not been added to the que. I’m no where near reaching the 1,000 episode limit, so it’s not due to that. Thank you

  

  

  

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  tsgcn · Member · August 19, 2025 at 8:31 am

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  You would normally see the little blue hamburger icon to show it’s been auto added, next the the green tick for ‘downloaded’

  

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  staff-cara · Staff · August 20, 2025 at 2:32 am

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  @tsgcn On another thread, you mentioned that you use the following with Pocket Casts:

  -On my Samsung A52s
  Android 14
  One UI version 6.1
  PC 7.95 (9364)

  -On my Realme GT Master
  Android 13
  Realme UI 4.0
  PC 7.94 (9359)

  Do you only notice the issue on one device but not the other? If so, which device would that be? This way, we can narrow down our next steps.

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  tsgcn · Member · August 20, 2025 at 5:14 am

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  Morning Cara

  Thanks for your msg. It’s on my Samsung A52s which is the phone I use for this. Most podcasts seem to get released on Mondays and Tuesdays, so if it happens again next week I will let you know. Many thanks

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  tsgcn · Member · August 21, 2025 at 1:06 pm

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  Hiya. I’m attaching a few photos from today of two episodes that were newly release, you can see ‘F1 Checkered Flag’ has auto added ok, however the other show ‘Podcasting 2.0 in practice’ has not auto added. However they both have the same tickbox selected.

  

  

  

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  staff-cara · Staff · August 23, 2025 at 3:41 am

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  Thanks for those examples, @tsgcn! I’ve now shared them with our developers. We will be in touch as soon as we hear back or if we need more information from you.

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  davonius · Member · October 24, 2025 at 3:30 pm

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  I am also still having this same issue.

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  mikerockwell · Staff · October 28, 2025 at 12:12 pm

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  @davonius Could you reach out to our support team directly through the app? This will include app logs with your message, which can be helpful for troubleshooting.

  In your message could you also let us know what podcast you’re experience this issue with and what episode should have been added to Up Next, but wasn’t?

  You can reach out through the app by navigating to Profile > Help & Feedback > Contact Support > Get Support.