Bug: Volume Boost stops
-
Using Samsung Galaxy Buds Pro 2 I like to enable ‘Volume Boost’ to increase the volume of the podcasts instead of increasing the system volume on my smartphone, but I notice that after 1 hour or so the ‘Volume Boost’ functionality seems to slowly stop.
I know it’s not my ears or my imagination because when I go to the ‘playback effects’ and toggle the ‘Volume Boost’ setting off and then back on again – doing so instantly restores the loudness that ‘Volume Boost’ provides.
This volume inconsistency or fluctuation bug does not happen for the podcasts I’m subscribed to where ‘Volume Boost’ is disabled, so this feels like a problem with the actual ‘Volume Boost’ feature itself.
I’d like to keep using ‘Volume Boost’ as I find it handy, but the ‘Volume Boost’ decreasing in volume after about 1 hour makes things annoying.
After 1 hour I need to either pump up the system volume on my smartphone, or I need to open the ‘Pocket Casts’ app, navigate to ‘Playback Effects’ and toggle the ‘Volume Boost’ button off and back on.
I’ve tried restarting my smartphone, uninstalling Pocket Casts, giving Pocket Casts foreground and background access, but nothing helps. The ‘Volume Boost’ using my earbuds only actually works for an hour.
If Anybody has any advice on what I can try to do next to get ‘Volume Boost’ working better then I’d appreciate it.
-
-
Hi, @thethingking91! The Pocket Casts support team is small, and we’re currently going through a high volume of requests. So, we appreciate your patience during this time.
Going back to your issue, do you notice the same behavior with Volume Boost stopping even if you listen directly on your phone’s speakers (so, without your Galaxy Buds and with Bluetooth completely disabled)? This will help us narrow down the cause of the issue.
-
Hi staff-cara.
I don’t really notice the difference with the ‘Volume Boost’ effect wearing off when listening via my actual Phone’s speakers, but it’s hard to tell. When listening via the Samsung Galaxy Buds 2 Pro and Bluetooth – it’s definitely noticeable.
Ive tried restarting Bluetooth multiple times as well.
If you have any other tips it would be appreciated.
-
@thethingking91 I was hoping to narrow this down to how the Galaxy Buds works with the app, but it’s hard to say based on what you’ve shared.
In any case, if you haven’t already, can you see if unpairing/re-pairing the Buds makes any difference?
In addition, some Android devices have rather aggressive battery optimization settings that can affect the app’s functionality negatively. Can you follow the suggestions for your particular device here as it applies to Pocket Casts: https://dontkillmyapp.com/ ?
-
Hi
I have done all those things but the problem remains, thank you for the continued support though.
-
Hi! This has been reported to our developers. However, it will likely take some time to address this particular issue, which unfortunately I don’t have an exact timeframe on.
Thanks for your patience and understanding in the meantime!
Pocket Casts Forum 