Played podcasts still showing on widget

  • Unknown's avatar

    The widget on my (Android) phone is showing multiple podcasts, and I’d like to know how to clear these from the widget

    I’ve attached some screenshots which show the widget displaying different podcast episodes. These are all visible by swiping on the widget.

    These are all episodes which I’ve not only listened to but deleted. And the episode shown in the last of the below images is actually showing up twice on the widget.

  • Unknown's avatar

    My screenshots don’t appear to have uploaded, and if click to edit then I’m told that I can’t create new topics.

    WordPress!

    Pocket Casts support – I can email you the screenshots if you want to see them.

  • First of all, sorry for the problem you’re having when trying to upload the screenshots!

    I’d like to see them to better understand the problem. But before that, if you close the Pocket Casts app (so not letting it run in the background), did you still encounter the duplicate/multiple podcasts on those widgets?

    If that doesn’t help, just let us know and we can send you an initial email so you can reply it and send your screenshots. Thank you!

  • Unknown's avatar

    @awj100 I’m running into the same problem with not being able to upload screenshots. It appears to be a permissions issue within WordPress.

  • Unknown's avatar

    Hi staff-fred,

    Yes, the issue persists when I force-close the app. Thankfully it does not persist across restarts of the phone.

  • Hey, folks! I’m asking our developers about why uploading screenshots isn’t working. So, please bear with us in the meantime.

    @beniven Are you running into this same issue with the widgets? If yes, are you also using an Android device?

    @awj100 I’ve just emailed you so you can reply with your screenshots. In addition, just to make sure we’re on the same page, when you say the issue “does not persist across restarts of the phone,” do you mean the issue hasn’t happened again after you’ve restarted your phone?

  • @awj100 Thanks for the screenshots! The widgets don’t look like the ones I have on my home screen. Rather, they appear to be from the pull-down notification bar on Android. Is that right?

    Can you also let us know which version of the Android OS you’re running?

  • Unknown's avatar

    Aha! Yes, you’re right. Sorry, my fault.

    Yes, the problem lies not with Pocket Casts but has something to do with my OS. I’m still using Android 11 / (OnePlus) Oxygen OS 11.1.2.2.

  • No need to say sorry, @awj100! Now that you mention your OS version, I remember what the issue is from.

    Specifically, Android 11 is trying to have things in the Now Playing area ready for you to press play on. Unfortunately, it creates one notification for every different output source, so one for your phone’s speaker, one for your Bluetooth headphones, and another for wired headphones, for example.

    On some phones, you can turn this off or change what it does in your phone’s settings. If that’s not available for you, you should be able to dismiss the notification by long pressing on the notification.

  • Unknown's avatar

    Hmmm… All the notifications say that they’re playing or were played through my earphones. Also, long-pressing on the notification has no effect. I’ll hunt around in the settings to see if I can find anything relevant.

    Thanks for the pointers.

  • @awj100 Sure! Please do share with us the solution if you manage to find the relevant settings on your device. Thanks!

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