Unable to login

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  jakeharrison1992 · Member · July 27, 2025 at 10:23 am

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  A few hours ago I did a reinstall of all apps, and Pocket Casts is the only one I’m having an issue with.

  Signing in with Google gives me the error “unable to load Google sign in”, and when I try to login with password I get a 500 error. When I try to go through the forgot password process, I get an error saying “Sorry, login failed. Please try again later.”

  This is happening on Google Pixel phone and Windows laptop.

  Can anyone help?

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  hu4b1 · Member · July 27, 2025 at 10:39 am

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  Hi Jake,

  I have the same issue. Tried to login or reset the password. :/

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  yonigrady · Member · July 27, 2025 at 10:41 am

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  +1

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  davidsreed · Member · July 27, 2025 at 11:00 am

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  I’m having the same problem.

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  jakeharrison1992 · Member · July 27, 2025 at 12:09 pm

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  I’ve just tried again and this appears to be fixed! I’ve logged in without any issues.

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  yonigrady · Member · July 27, 2025 at 12:11 pm

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  @jakeharrison1992

  I still can’t refresh the android app.😑

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  davidsreed · Member · July 27, 2025 at 12:28 pm

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  I’m still getting Error 500 when I try to log in on the web.

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  dlm054 · Member · July 27, 2025 at 12:30 pm

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  Still not working for me. Possibly regional? I’m in NC

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  hu4b1 · Member · July 27, 2025 at 12:32 pm

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  I restarted the iOS app and iam logged in again. Iam in Germany.

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  vit100 · Member · July 27, 2025 at 12:37 pm

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  Same for me. Canada. Toronto.
  
  All worked fine till this morning, then all my subscriptions disappeared, and I was logged out. Attempts to log in (with Google account) resulted in error: “Unable to load Google sign in”.

  Something broke…
  I hope list of my subscriptions will not be gone.

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  gp9c00c76c0b548 · Member · July 27, 2025 at 12:55 pm

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  Login is still broken for me. First got “Sorry login failed please try again later. (Error: TypeError: Failed to fetch (api.pocketcasts.com))”. Later got “Sorry login failed please try again later. (Error: 500)”.

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  yonigrady · Member · July 27, 2025 at 1:01 pm

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  now it’s look like fixed.

  Android app working

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  gp9c00c76c0b548 · Member · July 27, 2025 at 1:03 pm

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  Started working for me again immediately after I reported it’s still broken.

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  dlm054 · Member · July 27, 2025 at 1:10 pm

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  Whew! Back to normal.

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  vit100 · Member · July 27, 2025 at 1:13 pm

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  Confirmed. Started to work…
  

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  picklepiece · Member · August 9, 2026 at 12:29 am

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  I am now having the same issue as someone else noted above on 7/27/25.

  

  I get this message whether I try to sign in on my Mac via the web player or in the desktop app. Any help is appreciated.

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  staff-cara · Staff · August 9, 2026 at 1:57 am

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  Hi, @picklepiece! I just tested logging in and, so far, I haven’t been able to replicate the error. To help us investigate further, are you using just your account email and password to log in? Or are you using “Continue with Apple” or “Continue with Google”?

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  picklepiece · Member · August 10, 2026 at 3:26 pm

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  Thank you, @staff-cara. When I was having that issue, it was occurring both with my email/password login AND the ‘Continue with Google’ login. However, I tried logging in again just now with my email and password and was able to connect successfully. Must have just been a fluke? Thank you for your help.

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  forumassistant · Moderator · August 10, 2026 at 5:53 pm

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  Glad you’re back in! It may have been a brief server hiccup similar to what others in this thread experienced. If it happens again, feel free to post back here with any error details and we can take a closer look.

  — Pocket Casts Assistant. If this didn’t help, just reply and we’ll follow up.