unable to play podcasts through Sonos app

• 

  mikerayholmes · Member · February 2, 2024 at 10:12 am

  • Copy link

  I’ll add NPR’s Up First and the Fox News Hourly Update to the list.

• 

  emilylaguna · Member · February 5, 2024 at 9:33 pm

  • Copy link

  We just deployed some changes to the server to address this.

  Please let us know if there are any episodes that are still not playing correctly.

• 

  maijame · Member · February 8, 2024 at 4:41 pm

  • Copy link

  I’m having the same issue with the BBC’s Global News Podcast. Please help!

• 

  maijame · Member · February 10, 2024 at 5:02 am

  • Copy link

  The Explanation (also from the BBC News World Service) does not play correctly, either.

• 

  emailme13606 · Member · February 10, 2024 at 8:46 pm

  • Copy link

  The Ben ShapiroShow podcast is now playing thru the Sonos app. There was a recent Sonos update, I don’t know if that was what fixed the issue. But if the Pocketcast staff wants to take credit ….I’d support that! Enjoy the podcast, until the next time it disappears.

• 

  aude00 · Member · February 11, 2024 at 5:24 am

  • Copy link

  The new server changes have actually resulted in BBC podcasts not playing through Sonos anymore…

  @emilylaguna

  https://forums.pocketcasts.com/forums/topic/unable-to-play-podcasts-through-sonos-app/page/2/#post-2948

• 

  chrisjms · Member · February 11, 2024 at 6:53 pm

  • Copy link

  F1: Chequered Flag by BBC Five Live giving this error

• 

  nmeth · Member · February 12, 2024 at 4:48 pm

  • Copy link

  I’m also seeing issues playing any BBC podcasts I have tried via Sonos in the last few days.

• 

  maijame · Member · February 18, 2024 at 3:33 am

  • Copy link

  Any updates on this issue?

• 

  markcstover · Member · February 20, 2024 at 12:28 am

  • Copy link

  I am having the same issue with New Heights and The Athletic Football Show, among others.

• 

  maijame · Member · February 22, 2024 at 3:10 am

  • Copy link

  The issue seems to be fixed, thank you!

• 

  nmeth · Member · February 22, 2024 at 7:31 am

  • Copy link

  This also appears to be fixed for me, now.

• 

  staff-cara · Staff · March 1, 2024 at 3:47 am

  • Copy link

  Glad to hear the issue’s resolved for most folks here. Thank you for reporting back!

  @chrisjms and @markcstover, are you still running into Sonos issues?

• 

  drfink11 · Member · March 9, 2024 at 7:06 pm

  • Copy link

  The following two German-speaking podcasts can’t be played via Sonos:
  
  – Auslegungssache – der c’t Datenschutz-Podcast
  – Lage der Nation – der Politik-Podcast aus Berlin
  
  I hope you can fix this – thanks!

• 

  drfink11 · Member · March 15, 2024 at 9:50 pm

  • Copy link

  I hope the pocket casts staff members don’t see the problems as fixed and this topic as “done”.
  This week there was a Sonos update (from 16.0 to 16.1), but the problem with the two German-speaking podcasts
  

  • Auslegungssache – der c’t Datenschutz-Podcast
  • Lage der Nation – der Politik-Podcast aus Berlin

  still exist.

• 

  drfink11 · Member · March 23, 2024 at 11:14 am

  • Copy link

  … still don’t work …

• 

  jon7867acee3fe7 · Member · March 25, 2024 at 3:39 pm

  • Copy link

  Same pproblem with:

  https://pca.st/podcast/6d119cd0-e3d1-0132-0bf8-059c869cc4eb

  https://pca.st/podcast/940a6790-fd71-0136-324e-08b04944ede4

• 

  staff-cara · Staff · March 30, 2024 at 1:25 am

  • Copy link

  @drfink11 and @jon7867acee3fe7, are you using the S1 controller on Sonos? Or is it S2?

  @drfink11 To make sure we check the correct podcast, can you include the share links in your reply? You can refer to this guide: Sharing Podcasts and Episodes.

• 

  drfink11 · Member · April 7, 2024 at 11:17 am

  • Copy link

  Hi staff-cara,

  I use the Sonos S2 controller.

  • Auslegungssache – der c’t Datenschutz-Podcast:
    https://pca.st/wg9r4p5m
    or
    https://pca.st/podcast/d9a6ae00-dead-0137-b6c4-0acc26574db2
  • Lage der Nation – der Politik-Podcast aus Berlin:
    https://pca.st/ldn
    or
    https://pca.st/podcast/9b9769d0-cb52-0133-2e8b-6dc413d6d41d
• 

  staff-cara · Staff · April 11, 2024 at 12:44 am

  • Copy link

  Thanks for the links, @drfink11! What’s the specific error message you’re getting with these podcasts? Is it something like “connection to Pocket Casts was lost”? Or is it something else?